@if (isset($ticketReplies))
    @foreach ($ticketReplies as $reply)
        <div class="border rounded p-3 mb-3 bg-light">
            <div class="d-flex align-items-start">
                <div class="me-3 mr-2">
                    <img src="{{ isset($reply->user->profile_photo_path) ? asset('storage/' . $reply->user->profile_photo_path) : asset('assets/images/faces/user-acc.png') }}"
                        alt="User Avatar" class="user-img rounded">
                </div>
                <div class="flex-grow-1">
                    <div class="d-flex justify-content-between align-items-center">
                        <strong>{{ $reply->user->name }}</strong>
                        <small class="text-muted">{{ $reply->created_at->format('M d, Y h:i A') }}</small>
                    </div>

                    <p class="mt-2 mb-1">{{ $reply->reply_message }}</p>

                    @if (isset($reply->voice_recording))
                        <audio controls class="mt-2">
                            <source src="{{ asset('storage/' . $reply->voice_recording) }}" type="audio/mpeg">
                            Your browser does not support the audio element.
                        </audio>
                    @elseif(isset($reply->ticketReplyImages) && count($reply->ticketReplyImages) > 0)
                        <div class="d-flex flex-wrap gap-2 mt-2">
                            @foreach ($reply->ticketReplyImages as $replyImage)
                                @if ($replyImage->image && file_exists(public_path('storage/' . $replyImage->image)))
                                    @php
                                        $extension = strtolower(pathinfo($replyImage->image, PATHINFO_EXTENSION));
                                        $isImage = ['jpeg', 'png', 'jpg', 'gif', 'bmp', 'webp'];
                                        $fileName = basename($replyImage->image);
                                    @endphp

                                    @if (in_array($extension, $isImage))
                                        <a class="btn btn-sm btn-outline-info gallery-img mr-2"
                                            data-src="{{ asset('storage/' . $replyImage->image) }}">
                                            <i class="fa-solid fa-image"></i>
                                        </a>
                                    @else
                                        <a href="{{ asset('storage/' . $replyImage->image) }}" target="_blank"
                                            class="btn btn-sm btn-outline-info mr-2" style="color: black;" download>
                                            <i class="fa-solid fa-paperclip"></i>
                                        </a>
                                    @endif
                                @endif
                            @endforeach
                        </div>
                    @endif
                </div>
            </div>
        </div>
        <br>
    @endforeach
@endif